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What the Customer Wants You to Know Hardcover By Ram Charan

Name: What the Customer Wants You to Know Hardcover By Ram Charan
Price: 150.00 INR
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Condition Note

Pre-owned/Used/Second-hand Book: Minor signs of usage, overall good condition.
100% Original Book: Guaranteed authentic book.
Half Price Deal: Excellent value for money.
Intact & Readable: Binding is firm and all content is clear.
Cover & Pages: No tears on the book cover and no torn pages.
Markings: Few pen/pencil markings may be present.
Light Aging: Occasional yellow stains/foxing may be present.
Hygienically Cleaned & Sanitised: Dust-free and carefully checked before packing.

      EXCELLENT  
   Based on 11 reviews 
    
 
 
 
   
 
 
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   Kaminev Patel 
 
 
 
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   Digital Sewa 
 
 
 
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   Dee ESS 
 
 
 
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   Palak Bhanushali 
 
 
 
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   Mithra S 
 
 
 
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   Pagidala Ravindra 
 
 
 
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Description

Condition Note

Pre-owned/Used/Second-hand Book : Minor signs of Usage; overall good condition.
100% Original Book: Guaranteed authentic copy.
Half Price Deal: Excellent value for money.
Intact & Readable: Binding is firm; all content is clear.
Cover & Pages: No tears on the book cover and No torn pages.
Markings: No pen/pencil markings present.
Light Aging: Occasional yellow stains/foxing.
Hygienically Cleaned & Sanitised: Dust-free and carefully checked before packing.

About the Book:

From the bestselling author of What the CEO Wants You to Know—how to rethink sales from the outside in. More than ever these days, the sales process often turns into a war about price—a frustrating, unpleasant war that takes all the fun out of selling. But there’s a better way to think about sales, says bestselling author Ram Charan, who is famous for clarifying and simplifying difficult business problems. Instead of starting with your product or service, start with your customer’s problems. Focus on becoming your customer’s trusted partner, someone he or she can turn to for creative, cost-effective solutions that are based on your deep knowledge of his values, goals, problems, and customers. This powerful book will teach you: How to gain a deeper knowledge of your customer’s company, including costs, values, and how decisions really get made How to help your customer improve margins and drive revenue growth How to focus on your customer’s customers How to work with other departments in your own company to customize better solutions How to make price much less of an issue Someday, every company will listen more closely to the customer, and every manager will realize that sales are everyone’s business, not just the sales departments. In the meantime, this eye-opening book will show you how to get started. ‘An insightful theorist’—Jack Welch.

Author ‏ : ‎ Ram Charan
Publisher ‏ : ‎ Penguin India
Publication date ‏ : ‎ 4 February 2008
Language ‏ : ‎ English
Hardcover ‏ : ‎ 192 pages
ISBN-10 ‏ : ‎ 067008185X
ISBN-13 ‏ : ‎ 9780670081851